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Enterprise Management

Fronde’s Enterprise Management involves our experts managing your IT systems at your location. This suits clients whose ICT infrastructure is mission-critical and must remain in-house, but who want to focus completely on their business and not the infrastructure that enables it.

We take the operational and support problem away by undertaking the management of your IT assets.

First, our team works with you to understand how your IT infrastructure is set-up. We assist you to optimise the architecture to make it robust and easy to administer. Then we take the operational and support problem away by undertaking the management of your IT assets.

Our team may spend some time each day or week on your site, if required, or we can continue to provide world-class support from our operations bases in Wellington and Auckland.

Fronde has invested in enterprise class business service management (BSM) toolsets which we can multi-tenant. Multi-tenanting brings the power of world class tools within the reach of New Zealand companies.

Fronde operates a central service desk that can be tailored to you if required. Our service desk coordinates support and all the associated ITIL processes.

Fronde was an early adopter and is now an expert proponent of web tools for collaboration. All the access, documented knowledge and wisdom are able to be instantly shared between us.